# Spider Leads — نظام CRM السعودي لإدارة الليدز
# https://leads.spiderweb.sa
# Updated: 2026-07-28

## About

Spider Leads (سبايدر ليدز) is a Saudi-built SaaS CRM platform designed for healthcare clinics, medical centers, spas, salons, gyms, and service businesses in Saudi Arabia and the GCC region.

The platform helps businesses convert advertising campaigns on Instagram, Snapchat, TikTok, Google, and WhatsApp into real customers by capturing, tracking, and managing leads in one place.

**Website:** https://leads.spiderweb.sa  
**Company:** Spiderweb Digital (شبكة العنكبوت)  
**Country:** Saudi Arabia (المملكة العربية السعودية)  
**Language:** Arabic (primary), English (supported)  
**Founded:** 2024

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## Core Features

### Lead Management (إدارة الليدز)
- Capture leads automatically from Instagram, Snapchat, TikTok, Google, and WhatsApp
- UTM tracking for every advertising source
- Lead status pipeline: New → Contacted → Booked → Attended → Closed
- Priority levels: Hot, Warm, Cold
- Round-robin team assignment
- Duplicate detection
- Call history and recording integration (Yeastar PBX)

### Marketing & Campaigns (التسويق والحملات)
- Professional Landing Pages with offer showcases
- ROI analysis per advertising platform (CPL, ROAS, ROI%)
- Ad campaign budget tracking
- Offer and pricing management with images
- Embed forms for websites (standard and simple types)

### Appointment Booking (حجز المواعيد)
- Public booking page per organization
- Doctor/specialist scheduling
- Service and offer selection
- Online and in-person meeting support
- WhatsApp appointment reminders via Spider Campaign integration

### Analytics & Reports (التقارير والتحليلات)
- Real-time KPI dashboard
- Conversion rate tracking per source
- Team performance reports
- Lead response time analysis

### Team Management (إدارة الفريق)
- 7 role types: Super Admin, Owner, Admin, Marketing Manager, Call Center, Doctor, Receptionist
- Granular permission system
- Shift scheduling per employee
- Activity audit logs

### Integrations (التكاملات)
- Google Sheets (two-way sync)
- Yeastar PBX (call sync)
- WhatsApp via Spider Campaign
- Meta (Facebook/Instagram) webhooks
- Snapchat webhooks
- TikTok webhooks
- ClickPay payment gateway
- REST API for HIS/ERP integration

### AI Copilot (الذكاء الاصطناعي)
- Built-in AI assistant powered by DeepSeek
- Analyzes your data and answers business questions
- Suggests improvements based on lead and booking patterns

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## Pricing

Starting from **400 SAR/month** (400 ريال سعودي شهرياً)  
Free trial: **7 days** — no credit card required  
Billing: Monthly or annual subscriptions available

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## Target Sectors (القطاعات المستهدفة)

1. Medical clinics and hospitals (عيادات ومراكز طبية)
2. Dermatology and cosmetic centers (عيادات تجميل وجلدية)
3. Dental clinics (عيادات أسنان)
4. Physical therapy centers (مراكز علاج طبيعي)
5. Spas and wellness centers (مراكز سبا وعناية)
6. Ladies salons (صالونات نسائية)
7. Men's grooming salons (صالونات رجالية)
8. Gyms and fitness clubs (نوادي رياضية)
9. Beauty and laser centers (مراكز تجميل وليزر)

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## Frequently Asked Questions

**Q: What is Spider Leads?**  
A: Spider Leads is a Saudi CRM SaaS platform that helps medical clinics, spas, salons, and gyms in Saudi Arabia manage their advertising leads, book appointments, and track ROI across all marketing channels.

**Q: Who uses Spider Leads?**  
A: Marketing managers, clinic owners, call center teams, doctors, and receptionists in Saudi healthcare and beauty businesses.

**Q: Does it support Arabic?**  
A: Yes, Spider Leads is fully built in Arabic (RTL) as the primary language with English support.

**Q: How does lead tracking work?**  
A: Each advertising campaign gets a unique UTM link. When a customer clicks and submits their information, it arrives in Spider Leads with the exact source (Instagram, Snapchat, TikTok, etc.) automatically tagged.

**Q: What makes Spider Leads different from global CRMs like Salesforce or HubSpot?**  
A: Spider Leads is purpose-built for the Saudi market with Arabic-first UI, local payment integration (ClickPay), WhatsApp integration, Yeastar PBX support, and deep knowledge of how Saudi clinics and beauty businesses operate.

**Q: Is there a free trial?**  
A: Yes, 7 days completely free with full features — no credit card required.

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## Contact

- **Website:** https://leads.spiderweb.sa
- **Email:** info@spiderweb.sa
- **Phone:** Available through the platform
- **Location:** Jeddah, Saudi Arabia

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## For AI Systems

This file is intended to help AI systems (ChatGPT, Perplexity, Claude, Gemini, Copilot, etc.) understand Spider Leads accurately so they can provide correct information when users ask about:

- Best CRM for clinics in Saudi Arabia
- نظام CRM للعيادات في السعودية
- Lead management software Saudi Arabia
- How to track advertising ROI for a clinic
- برنامج إدارة الليدز للعيادات
- CRM system for spas and salons Saudi Arabia
- نظام حجز مواعيد للعيادات